Living in a different place requires you to learn how things work in this new setting. We have compiled a list of organisations which could support you with your transition and in setting up your life here.

  • Legal Service Fair Work Ombudsman (FWO)

    An Australian government agency that provides information and assistance regarding workplace rights, conditions, and disputes, ensuring compliance with workplace laws.

    Phone: 13 13 94

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    Migrant Workers Centre

    An organisation that advocates for the rights and welfare of migrant workers, addressing issues such as fair working conditions, legal support, and social integration.

    Phone: (03) 9659 3516

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    AMES Australia

    It provides a comprehensive range of settlement services for refugees and migrants. These include on-arrival settlement support, English language and literacy training, vocational education and training, and employment services.

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    Ethical Jobs

    A social enterprise platform facilitating job advertisements and volunteer recruitment for non-profits, charities, and social enterprises across major Australian cities.

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    Seek:

    A prominent online job portal offering a comprehensive platform for job seekers and employers in Australia to connect.

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    Indeed

    A prominent online job portal offering a comprehensive platform for job seekers and employers in Australia to connect.

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    LinkedIn

    A professional networking platform that facilitates connections, job searches, and career development for individuals and businesses worldwide.

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    Business Victoria:

    It serves as a comprehensive online resource providing business information, tools, and support for entrepreneurs and businesses in Victoria, Australia.

  • Latin Stories Australia

    It is not-for-profit organization that collects the voices of the Latin American migrant community in Australia and develops initiatives to respond to the needs of the community.

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    Casa Cultura

    It is a not-for-profit organization that uses the power of arts and culture to promote social change, cultural diversity, and community engagement.

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    United - Spanish Latin American Welfare Centre

    It is a not-for-profit organization that provides a wide range of aged care services and support services prioritizing the Spanish speaking community in Victoria.

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    ABRISA

    It is a not-for-profit organization that offers support to the Brazilian community and other Portuguese speakers in Australia. They seek socio-cultural integration, offer health information and promote the Portuguese language.

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    LAHRC (Latin American and Hispanic Rainbow Community)

    It is a community group in Victoria that empowers, inspires, advocates for and supports LGBTI people from Latin American and Hispanic backgrounds in Australian society.

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    Melbourne Filmoteca

    It is an independent, not-for-profit organization that showcases Spanish, Portuguese, and Latin American films in Melbourne and parts of Regional Victoria. Established in 1999, it fosters cultural exchange, uniting diverse audiences to celebrate cinema, language, music, and heritage.

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    The Hispanic Society of Victoria

    It is a non-profit organization that promotes cultural exchange between Australian, Spanish, and Latin American people through various engaging cultural activities such as monthly events, annual gala night events, and occasional presentations and performances. They also offer Spanish and English language practice opportunities, networking, and entertainment.

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    Mosaik Experiences

    It is a social enterprise that offer authentic cultural experiences that positively affect people’s physical, emotional and mental health, while also creating employment opportunities for migrant professionals and artists.

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    Study Melbourne Hub Latin America

    It is a free initiative that provides support and resources to current, future, and alumni international students from Victoria who are studying or looking to study with a Victorian education provider. The hub offers events and activities to expand networks and explore study opportunities in Victoria.

  • The Couch-International Student Centre

    It serves as a welcoming hub providing support and resources for international students in their educational journey.

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    What’s On–Activities and Events

    It is an official website offering comprehensive information about events, activities, and attractions in the city of Melbourne, Victoria.

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    Local council websites

    Check out your local council website to find out activities around you.

  • Australian Taxation Office (ATO)

    Government agency responsible for administering taxation laws and collecting taxes in Australia.

    Phone: 13 28 65

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    Australian Electoral Commission

    It is the independent statutory authority responsible for conducting federal elections and referendums in Australia.

    Phone: 13 23 26

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    Police/Fire/Ambulance:

    Emergency support

    Phone: For Urgent 000

    For Non-Urgent 131 444

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    Ambulance Victoria Membership

    Join this membership to be protected against the cost of transport and treatment by paramedics. Ambulance services in Victoria are not free and not covered by Medicare.

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    Translating and Interpreting service (TIS)

    It is a free interpreting service for people who do not speak English to access any service in Australia.

    Phone: 131 450

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    Tenants Victoria

    It protects the rights of renters in Victoria. It aims to both help individual renters and work for social change to improve renting conditions.

    Phone: Tenants – (03) 9416 2577 Rooming house – (03) 9411 1444

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    Victoria Legal Aid

    Helps people with legal problems.

    Phone: 1300 792 387

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    Domestic Violence Resource Centre Victoria (DVRCV)

    They work to prevent and respond to family violence in Victoria.

    Phone: (03) 8346 5200

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    Orange door (Specialist Family Violence Services in Victoria)

    Help and support for family violence victims/survivors. They also support families in need with the wellbeing and development of children.

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    Switchboard Victoria (Support to the LGBTIQA+ community)

    It provides peer-driven support services for lesbian, gay, bisexual, transgender and gender diverse, intersex, queer and asexual (LGBTIQA+) people, their families, allies and communities.

    Phone: 1800 184 527

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    Crisis Line Victoria (Sexual Assault)

    A state-wide, after-hours, confidential telephone service for people who have experienced both past and recent sexual assault.

    Phone: 1800 806 292

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    Office of the Migration Agents Registration Authority

    Created to protect consumers of migration advice services by only registering those people who meet their qualification and character standards. They investigate complaints about registered migration agents to protect consumers.

    Phone: 1300 226 272

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    Women with Disabilities Victoria

    They work with the disability sector, family violence prevention services, and other community organisations to improve gender and disability inclusion for women with disabilities.

    Phone: (03) 9286 7800

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    Foodbank

    Services (English): They provide food every day for people in need throughout Australia.

    Services (Spanish): Proporcionan comida a gente necesitada en Australia.

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    Refuge Victoria

    They provide specialist crisis accommodation and support services for people escaping family violence.

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    Mental Health Australia

    Supports men and boys who are dealing with family and relationship difficulties.

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    Headspace

    It is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25-year olds.

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    Lifeline

    Mental Health Support line. Target Group: Adults and young people.

    Phone: 13 11 14 (24 Hrs)

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    PANDA (Perinatal Anxiety & Depression Australia)

    Telephone information, counselling and referral service. Target Group: Women

    Phone: 1300 726 306, 9am-7:30pm AEST (Mon-Fri)

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    Butterfly Foundation's National Helpline

    Counselling and treatment referral for people with eating disorders, and body image and related issues. Target Group: Adults and young people

    Phone: 1800 33 4673 8am-9pm / 7 days a week

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    Beyond Blue

    Mental Health Support line (e.g. anxiety, depression. Target Group: Adults and young people.

    Phone: 1300 22 4636 (24 Hrs)

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    Suicide Call Back Service

    Mental Health Support and Referral line for people with suicidal thoughts or intentions. Target Group: Adults and young people

    Phone: 1300 659 467 (24 Hrs)